At ChinkaDance, we are committed to providing professional, structured digital dance training systems designed to support consistent development, technical improvement, and long-term progress. We strive to ensure that all services are delivered clearly, reliably, and in accordance with the descriptions provided at the time of purchase.
All ChinkaDance services are delivered exclusively in digital format. These services may include video training modules, structured training systems, educational frameworks, downloadable guides, and practice planning resources. No physical products are shipped.
Once access to the purchased service has been successfully granted, the service is considered delivered and fulfilled. Because digital content can be accessed immediately and cannot be returned in a physical form, refunds are subject to specific eligibility conditions.
Refund requests may be considered under the following circumstances:
• If the service was not delivered due to a confirmed technical error on our platform
• If the customer is unable to access the purchased service due to a verified system issue
• If duplicate purchases were made unintentionally for the same service
• If a technical malfunction prevents proper delivery and cannot be resolved within a reasonable time
All refund requests must be submitted within 14 days from the original purchase date. Requests submitted after this period may not be eligible for review, as sufficient time must be allowed to verify service delivery and access.
Refunds will not be issued under the following conditions:
• If the customer has already accessed, viewed, or used any part of the service
• If the customer decides they no longer wish to use the service after access has been provided
• If the customer does not achieve expected personal results, as progress depends on individual practice and application
• If the inability to use the service is caused by personal technical limitations unrelated to our platform
• If the service matches the description, structure, and format presented at the time of purchase
• If the request is based on preference, change of mind, or subjective expectations
Because all ChinkaDance services consist of digital educational content, they cannot be returned once access has been granted. Granting access fulfills the delivery obligation and confirms that the service has been made available to the customer.
In cases where customers experience technical difficulties accessing their purchased service, ChinkaDance will make reasonable efforts to provide assistance and ensure proper access. This may include technical support, access verification, or alternative access solutions when necessary.
ChinkaDance reserves the right to review and evaluate all refund requests individually. Decisions will be based on objective factors including purchase records, access status, service delivery confirmation, and technical verification where applicable.
We are committed to maintaining transparency, fairness, and professional standards in all transactions. Our goal is to ensure that every customer receives the full value of their purchased training system while protecting the integrity of our digital services.
By purchasing any service from ChinkaDance, you acknowledge that you understand and agree to this Refund and Returns Policy, including the conditions related to digital delivery, access, and refund eligibility.